Gaya APA

Zikmund, William. G., McLeoD, JR, Raymond., Gilbert, Faye. W. (2003). Customer relationship management. Integrating marketing strategy and information technology texbook MJ 2003 . New Jersey:: John Wiley & Sons,Inc,.

Gaya Chicago

Zikmund, William. G., McLeoD, JR, Raymond., Gilbert, Faye. W. Customer relationship management. Integrating marketing strategy and information technology texbook MJ 2003. New Jersey:: John Wiley & Sons,Inc,, 2003. .

Gaya MLA

Zikmund, William. G., McLeoD, JR, Raymond., Gilbert, Faye. W. Customer relationship management. Integrating marketing strategy and information technology texbook MJ 2003. New Jersey:: John Wiley & Sons,Inc,, 2003. .

Gaya Turabian

Zikmund, William. G., McLeoD, JR, Raymond., Gilbert, Faye. W. Customer relationship management. Integrating marketing strategy and information technology texbook MJ 2003. New Jersey:: John Wiley & Sons,Inc,, 2003. .