Gaya APA
james .a. fitzsimmons ,mona .j. fitzsimmons. (1994).
Service management for competitive advantage texbook MJ 1994 .
New York:
McGraw-Hill,Inc,.
Gaya Chicago
james .a. fitzsimmons ,mona .j. fitzsimmons.
Service management for competitive advantage texbook MJ 1994.
New York:
McGraw-Hill,Inc,,
1994.
.
Gaya MLA
james .a. fitzsimmons ,mona .j. fitzsimmons.
Service management for competitive advantage texbook MJ 1994.
New York:
McGraw-Hill,Inc,,
1994.
.
Gaya Turabian
james .a. fitzsimmons ,mona .j. fitzsimmons.
Service management for competitive advantage texbook MJ 1994.
New York:
McGraw-Hill,Inc,,
1994.
.