Gaya APA

Zikmund, William. G.,, McLeoD, JR, Raymond.,, Gilbert, Faye. W. (2003). Customer Relationship Management. Integrating marketing strategy and information technology.texbook manajemen 2003 . New Jersey :: John Wiley & Sons,Inc,.

Gaya Chicago

Zikmund, William. G.,, McLeoD, JR, Raymond.,, Gilbert, Faye. W. Customer Relationship Management. Integrating marketing strategy and information technology.texbook manajemen 2003. New Jersey :: John Wiley & Sons,Inc,, 2003. texbook Manajemen.

Gaya MLA

Zikmund, William. G.,, McLeoD, JR, Raymond.,, Gilbert, Faye. W. Customer Relationship Management. Integrating marketing strategy and information technology.texbook manajemen 2003. New Jersey :: John Wiley & Sons,Inc,, 2003. texbook Manajemen.

Gaya Turabian

Zikmund, William. G.,, McLeoD, JR, Raymond.,, Gilbert, Faye. W. Customer Relationship Management. Integrating marketing strategy and information technology.texbook manajemen 2003. New Jersey :: John Wiley & Sons,Inc,, 2003. texbook Manajemen.