Gaya APA
1). Zikmund, William. G.,, 2). McLeoD, JR, Raymond.,, 3). Gilbert, Faye. W. (2003).
Customer Relationship Management. Integrating marketing strategy and information technology. Texbook Manajemen 2003 .
New York ::
John Wiley & Sons,.
Gaya Chicago
1). Zikmund, William. G.,, 2). McLeoD, JR, Raymond.,, 3). Gilbert, Faye. W.
Customer Relationship Management. Integrating marketing strategy and information technology. Texbook Manajemen 2003.
New York ::
John Wiley & Sons,,
2003.
Printed Book.
Gaya MLA
1). Zikmund, William. G.,, 2). McLeoD, JR, Raymond.,, 3). Gilbert, Faye. W.
Customer Relationship Management. Integrating marketing strategy and information technology. Texbook Manajemen 2003.
New York ::
John Wiley & Sons,,
2003.
Printed Book.
Gaya Turabian
1). Zikmund, William. G.,, 2). McLeoD, JR, Raymond.,, 3). Gilbert, Faye. W.
Customer Relationship Management. Integrating marketing strategy and information technology. Texbook Manajemen 2003.
New York ::
John Wiley & Sons,,
2003.
Printed Book.