Gaya APA
Kessler. Sheila,. (1996).
Measuring and managing customer satisfaction going for the gold.( texbook manajemen 1996 ) .
Milwaukee ::
ASQS Quality press,.
Gaya Chicago
Kessler. Sheila,.
Measuring and managing customer satisfaction going for the gold.( texbook manajemen 1996 ).
Milwaukee ::
ASQS Quality press,,
1996.
Printed Book.
Gaya MLA
Kessler. Sheila,.
Measuring and managing customer satisfaction going for the gold.( texbook manajemen 1996 ).
Milwaukee ::
ASQS Quality press,,
1996.
Printed Book.
Gaya Turabian
Kessler. Sheila,.
Measuring and managing customer satisfaction going for the gold.( texbook manajemen 1996 ).
Milwaukee ::
ASQS Quality press,,
1996.
Printed Book.